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Capstone Programs
Capstone Training Programs on General Management

Every corporate organization has different levels of management and managers a crucial part of this system. The number of levels however, depends on the size of the company and the number of employees that work there. Most managers are given their posts based on prior work experience and educational qualification. Both existing and promising managers can avail the benefits of these programs so that they are updated with the latest management mantras and their skills are brushed up.

Capstone Training Programs on General Management Overview:

• Leader Skills
• Team Building Training
• Effective Managerial Skills Training
• Time Management Training
• Stress Management Training
• Emotional Intelligence Training
• Creativity and Innovation Enhancement
• Interviewing Skills Training
• Finance for Non-Finance Executives


Capstone Training Programs on Communications Skills

Public speaking is a skill that requires training and practice. Speaking with authority and confidence is critical in most corporations today. These are the techniques that are used by executives to communicate information to groups within an organization. A good business manager uses these skills to communicate information to teams, managers, or customers of organization. Capstone Corporate communication trainings are a range of special training programs designed to teach an individual how he should present business information to groups.

Capstone Training Programs on Communications Skills Overview:

• Effective Communication Skill
• Communication and Presentation Skills for Managers
• Telephone and Email Etiquettes
• Interpersonal Skills
• Vendor Negotiation Skills
• Effective Communication for Customer Handling
• Conflict Management
• Cross Culture Communication


Capstone Training for Overall Enhancement

In keeping with the individual's quest to reach their full potential, we can assist you in helping them fulfill their esteem and social needs. Every individual needs to know that they matter- in their personal and professional lives. We also appreciate that these two facets - personal and professional- do converge and influence each other. Put all these elements together, and you will also appreciate the importance of keeping people happy.

Capstone Training for Overall Enhancement Overview:

• In Pursuit of Excellence
• How to Think Like a Boss
• Coaching and Monitoring
• Traits of Highly Effective People
• Personal Excellence for Professional Success
• Positive Attitude
• People Management
• Discipline


Capstone Training for Sales and Customer Service People

Capstone Program for Customer Service People provides the vital ingredients to Excellent Customer Service, Professional Telephone manner and Excellent Communication Skills. Excellent Customer Service Training helps to generate Exceptional Customer Service Records, enhance your company’s reputation, can Increase future Sales and Improve Client retention. We appreciate that everyone is different, so we provide essential tips to establish your very own personal style that works for you.

Capstone Training for Sales and Customer Service People Overview:

• Professional Selling Skills
• Customer Relationship Management
• Customers Service Excellence
• Negotiation and Influencing Skills
• Key Account Management
• Telephone Selling Skills
• Telephone Customer Service Skills
• Sales Management

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Mr. Jamie
Edwards

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Mr. Bart
Baggett

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Dr. Pradeep
Aggarwal

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